Order Cancellation
At Alvara Living, we understand that plans can change. Customers may request to cancel an order as soon as possible after placing it. Cancellation requests should be submitted before the order has been processed for shipment.
To request a cancellation, please contact our customer service team with your order number and the information associated with the order. We will review the request and confirm whether the order can still be canceled.
Orders Already Processed
Once an order has been processed, packed, or shipped, cancellation may no longer be possible. In these situations, the order may need to be handled according to our applicable return or refund procedures.
We recommend contacting us promptly if you need to cancel an order so that we have the best opportunity to accommodate your request.
Cancellation Requests
When contacting us about an order cancellation, please provide your order number, name, email address, and a brief reason for the cancellation. Providing complete information helps us locate and review the order efficiently.
Cancellation requests can be submitted by email at info@nuvoraliving.com or by phone at +1 (424) 340-4161.
Refunds for Approved Cancellations
If a cancellation is approved before the order is processed for shipment, any eligible refund will be issued to the original payment method. Processing times may vary depending on the customer’s payment provider or financial institution.
Alvara Living does not guarantee that a cancellation request can be completed after an order has entered processing or fulfillment.
Wholesale Orders
Wholesale or business orders may be subject to additional processing requirements depending on the order size, product availability, and fulfillment status. Customers placing wholesale orders should contact us as soon as possible if they need to request a cancellation.
Any cancellation of a wholesale order will be reviewed based on its current processing and fulfillment status.
Contact Us
If you need assistance with an order cancellation, please contact Alvara Living using the information below:
Alvara Living
LHD ADVERTISING & MARKETING INC
2029 Verdugo Blvd Ste 287
Montrose, CA 91020
United States
Email: info@alvaraliving.com
Phone: +1 (424) 340-4161
Our team will review cancellation requests and provide confirmation regarding the available options.